Updating Your Subscription

Manage your Audere subscription using Account Settings.

Note: This functionality is only available for Owners.

To purchase a new subscription as a trial user:

Select your Profile icon in the upper-right corner of the page and then select BUY NOW from the drop-down menu or select the X DAYS LEFT reminder next to your profile icon.
On the Buy Subscription page, select the Annual or Monthly subscription rate.
Enter the number of licenses you want to purchase in the Number of Licenses field.
- The number of licenses being purchased must match the amount of active licenses. If you need to reduce the amount of active licenses, select Edit Licenses and deselect the necessary amount of active licenses.
- If you are a trial user and purchase Audere, the active purchase price displays (this may have changed from the price displayed at the start of your trial). The price per license that displays depends on whether you are a trial user or paid user.
Enter your Payment information.
Select Buy to complete the purchase.

To manage your subscription:

Select your Profile icon in the upper-right corner of the page and then select Account Settings from the drop-down menu to open the Account Settings page.
The Account Profile with the Subscription section displays with a summary of your subscription, including the renewal date, total number of licenses, number of unused licenses, and how many licenses are used by active people and active roles.

Select Add Licenses from the Subscription section of Account Profile to open the Add Licenses page and buy additional licenses for your team.
Enter a number in the New Licenses field to indicate how many licenses you want to purchase. The price per license that displays depends on whether you are a trial user or paid user.
- If you are a trial user and purchase Audere, the active purchase price displays (this may have changed from the price displayed at the start of your trial).
- If you are an active user and purchase additional licenses of Audere, the purchase price of the original licenses displays.
- If you are an active user and renew your subscriptions/licenses, the active purchase price displays (this may have changed from the price you originally paid).
Enter your Payment information.
Select Buy to complete the purchase.

Select Edit Subscription from the Subscription section of Account Profile to open the Subscription Renewal page.
Select Annual or Monthly for the reoccurrence of your plan.
- Annual means you'll be billed yearly (one payment) for the monthly amount (i.e. $14.00/month x 12 months = $168.00/year) notated.
- Monthly means you'll be billed monthly for the monthly amount notated.
Select Purchased or Active to determine which licenses will be renewed.
- Purchased means all licenses that have been purchased for your team - inactive and active.
- Active means only the current active licenses being used.
Verify the Payment Info. Go to Verifying and Updating Payments to make any changes to a payment type.
Select Update when complete to save.

Cancel Subscription

You can also cancel your subscription from this page.

Select Cancel Subscription under the Order Summary to cancel all of your licenses.
Select Yes to cancel the subscription or select No to keep the subscription.

See Also:

Changing Ownership